AI-First GTM Engineer

About the Role

We're hiring a GTM Engineer to build and own ZenoCloud's go-to-market infrastructure — and to be our first dedicated AI workflow builder. This is a hands-on, high-agency role sitting at the intersection of sales, marketing, engineering, and AI. The bulk of the work is designing and shipping AI-first systems using Claude (Anthropic's API) and modern automation tooling.

If you're someone who thinks "why am I doing this manually when Claude could do it" — this is your job.

This role starts 100% focused on ZenoCloud, with the scope expanding to other Zeno Ventures properties as ZenoCloud's GTM motion stabilises (approx. Month 5 onwards).

What You'll Actually Do

Phase 1 — ZenoCloud GTM Infrastructure (Months 1–4)

• Wire up lead capture forms on the ZenoCloud website → CRM routing
• Own and clean up the CRM (currently Zoho Desk; may migrate to Freshdesk or HubSpot)
• Build AI-first lead enrichment — use Claude to auto-research inbound leads, summarise their business, and prepare a context brief before the first sales call
• Build AI-powered nurture sequences — use Claude to generate personalised follow-up messages based on lead profile and behaviour, not generic drip templates
• Build a prospect intelligence layer — Claude reads a company's website, LinkedIn, and tech stack and outputs a ZenoCloud-fit score + talking points
• Instrument basic attribution: which pages, campaigns, and channels generate leads
• Build dashboards so leadership and sales can see pipeline health at a glance
• Support ICP targeting — help segment the contact database by buyer type (Agency, E-Commerce, SaaS CTO, SMB)
• Use Claude to automate internal ops: summarising support tickets, drafting SOPs, generating weekly pipeline reports

Phase 2 — Expand to Zeno Ventures (Month 5+)

• Map GTM infrastructure needs for other ventures under Zeno Ventures
• Adapt and replicate the ZenoCloud stack where applicable
• Become the shared GTM ops resource across the group

What We're Looking For

Must Have

• 2–4 years in a GTM, RevOps, marketing ops, sales ops, or AI tools role
• Hands-on with Claude or other LLM APIs — you've built prompts, called APIs, and shipped something real with AI. This is non-negotiable.
• Can design a multi-step AI workflow end-to-end: trigger → Claude API call → structured output → action in another system
• Comfortable with no-code/low-code automation tools (n8n, Make, Zapier — ideally n8n)
• Hands-on with at least one CRM (Zoho, HubSpot, Salesforce, Freshdesk)
• Can set up lead forms, webhooks, and basic API integrations without hand-holding
• Understands what a sales funnel looks like and why clean data matters
• Strong attention to detail — broken automations and dirty data are your personal enemies

Good to Have

• Experience building Claude Projects, custom system prompts, or multi-turn conversation flows
• Familiarity with the Anthropic API (tool use, structured outputs)
• Experience in a B2B SaaS or managed services environment
• Basic SQL for reporting and segmentation
• Basic Python or JavaScript — enough to call an API, parse JSON, and connect tools
• Experience with outbound tooling (Apollo, Lemlist, or similar)
• Has worked in a small team / startup where you had to figure things out yourself

What Success Looks Like