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ZenoCloud
Agency hosting and Infrastructure Management

Keep the client relationship. Add an infrastructure team.

Hosting, Infrastructure Management and incident coverage for agencies responsible for multiple client environments.

View infrastructure pricing
Your agency remains the relationship owner. Client access, communication and operating responsibilities are agreed per estate.
Infrastructure engineers reviewing a client environment beside a server rack
One operating team can support different client environments without combining their access or records.
What can sit behind the portfolio

Buy capacity, add management, or combine both.

Use one ZenoCloud relationship while keeping each client environment, account and responsibility boundary separate.

Delivery model

Choose how visible we should be.

The model can differ by client. It is written down before onboarding starts.

01

Behind the agency

Work routes through the agency. Client communication follows the partner model agreed for that estate.

02

Co-delivery

Agency, customer and ZenoCloud owners share one escalation path with named responsibilities.

03

Client-owned account

The client keeps its cloud account and billing. ZenoCloud receives only the access required for the agreed scope.

Agency keeps
  • Client relationship and commercial ownership
  • Application roadmap and release priorities
  • Approval for client-facing communication
ZenoCloud can own where contracted
  • Monitoring, maintenance and infrastructure changes
  • Incident coordination and provider escalation
  • Backup, recovery and operating evidence
Start with the portfolio

Bring the client list, platforms and current pain.

We will separate the infrastructure quote from the operating scope and identify what needs discovery first.

Will ZenoCloud speak directly to agency clients?

Only under the agreed partner and escalation model. The agency keeps ownership of its client relationship.

Can every client use a different cloud provider?

Potentially, where the platform, access, monitoring and support boundaries are supported and documented.

Can ZenoCloud work in client-owned AWS accounts?

Yes. Supported AWS environments can remain in the client account. Access and operating responsibilities are agreed before work begins.

Is pricing per client or per portfolio?

Infrastructure is priced by its published unit. Infrastructure Management is scoped around the environments, responsibility and coverage required across the portfolio.

Quote request

What should we quote?

Describe the configuration or problem, location and timing.

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