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DevOps as a Service

Ship faster without breaking production

CI/CD pipelines, Terraform IaC, Kubernetes management, and 24/7 incident response. A senior infrastructure team for the cost of one junior hire. Operating since 2009.

24/7 on-call coverage 17 years of infra ops 15-min P1 incident response 99.9% uptime SLA
Running production workloads for
Revolt MotorsPC JewellerRR KabelImpresarioIntentwiseLoomBhimaBGaussMitutoyo
What DevOps as a service means
DevOps as a service
DevOps as a service is an outsourced team that builds and runs CI/CD pipelines, Terraform infrastructure as code, and Kubernetes management, plus carries 24/7 incident response, in place of an in-house DevOps hire. ZenoCloud staffs this with a 24/7 infrastructure team and a 15-minute P1 incident response target.
Managed CI/CD
Managed CI/CD means an outside team builds, maintains, and troubleshoots the pipelines that build, test, and deploy an application's code, rather than the customer's own engineers owning that pipeline. ZenoCloud has run this for production workloads since 2009.
17 yrs
Infra Operations
<15 min
P1 Incident Response
24/7
On-Call Coverage
99.9%
Uptime SLA

What DevOps as a service includes

Not a tool, not a ticket queue. A team of engineers who own your deployment pipeline, infrastructure, and on-call rotation — and fix things when they break.

CI/CD pipeline setup

GitHub Actions, GitLab CI, Jenkins, or CircleCI. Multi-environment strategy (dev → staging → production), automated test gates, blue/green and canary deployments, rollback automation.

Infrastructure as Code

Terraform for cloud-agnostic IaC on AWS, GCP, Azure, and bare metal. Remote state management, drift detection, and a module library for common patterns (VPC, RDS, EKS).

Kubernetes management

Cluster setup on EKS, GKE, or bare metal (our specialty — rare among India MSPs). Node autoscaling, Helm chart management, ArgoCD/Flux GitOps, and security hardening.

Secrets management

HashiCorp Vault, AWS Secrets Manager, or SOPS for GitOps-compatible secret handling. No hardcoded credentials in your repos or pipelines.

Monitoring & alerting

Prometheus + Grafana, Datadog, or New Relic integration. Alert routing via PagerDuty, Slack, or phone escalation. Runbook documentation and post-mortem culture built in.

24/7 incident response

Our NOC is staffed around the clock. P1 median first-touch under 15 minutes. Triage, remediate, and post-incident summary included — we do not just alert and wait.

Pricing

DevOps as a service pricing

DevOps coverage is part of the managed AWS retainer. Retainers are quoted flat per environment, anchored below — never a percentage of spend.

The Front Door
AWS Cost Review
one-time

Fixed scope, delivered in days. Fee credited against your first retainer month.

  • Senior engineer pass over Cost Explorer + CUR
  • Prioritized findings: impact, effort, risk per action
  • Findings call with your team
  • Read-only IAM access — no write access
  • Fee credited against your first retainer month
Book the Cost Review
Managed AWS — SMB
/month

Quote-based. Monitoring, incidents, patching, and CI/CD support in scope.

  • CI/CD pipeline review and support
  • Terraform review and basic module setup
  • 24/7 monitoring (CloudWatch + Zabbix)
  • Incident response, <15-min P1 first touch
  • Monthly cost review
Request a Quote
Managed AWS — Growth
/month

Quote-based. Full DevOps ownership for teams whose infra is a full-time job.

  • Full CI/CD pipeline build and management
  • Terraform IaC — build, manage, drift detection
  • Kubernetes cluster management (EKS or bare metal)
  • Prometheus + Grafana monitoring stack
  • Named engineer, 24/7, 15-min P1 SLA
  • Architecture reviews + DR planning
  • Compliance readiness support in IaC (SOC 2, HIPAA)
Request a Quote

Standalone CI/CD or IaC engagements (one-time setup, no ongoing retainer) are scoped on request. Every quote is flat and bespoke — never a percentage of spend or savings.

Managed DevOps vs an in-house hire

One DevOps engineer covers 8 hours per day. ZenoCloud covers 24/7, with specialist depth across CI/CD, IaC, Kubernetes, and FinOps. For a fraction of the annual cost.

One DevOps Hire
ZenoCloud DevOps
Coverage
8hr/day, 5 days
24/7/365
Ramp time
6–12 weeks
Days
CI/CD + IaC + K8s + FinOps
24/7 incident response team
No knowledge loss when someone leaves
Kubernetes on bare metal
Annual cost
₹25L–₹50L/yr (India)
from ₹6L/yr ($7,200/yr)
Why engineers choose us

DevOps from a team that runs production infrastructure around the clock.

“It's been 17 years with ZenoCloud. More than a vendor — they've been family. Trustworthy, dependable, and always there when we needed them.”
VG
Vinayak Garg
Founder & CEO, LazyGardener
FAQ

Frequently asked questions

What does DevOps as a service actually mean day-to-day?
On a typical week, ZenoCloud engineers monitor your CI/CD pipelines, respond to any failed deployments, apply Terraform changes you request, manage Kubernetes cluster health, review pull requests that touch infrastructure code, and handle any incidents that fire. You interact with us on Slack like you would with an in-house team member — without the overhead of managing one.
Do you build the CI/CD pipeline from scratch or work with what we have?
Both. If you have an existing pipeline, we audit it, identify gaps (missing test gates, no rollback automation, environment drift), and improve it incrementally. If you are starting fresh, we design and build the full pipeline — usually GitHub Actions or GitLab CI — tuned for your stack and deployment cadence.
Which tools do you actively support?
CI/CD: GitHub Actions, GitLab CI, Jenkins. IaC: Terraform (primary), Ansible, Pulumi. Containers: Docker, Kubernetes (EKS, GKE, bare metal), Helm, ArgoCD. Monitoring: Prometheus, Grafana, Datadog, New Relic, CloudWatch. We pick tools based on your stack — not based on what is easiest for us to support.
Can you manage Kubernetes on bare metal?
Yes — and this is one of our differentiators. Most India MSPs only support managed Kubernetes (EKS, GKE). We run Kubernetes on our own bare metal infrastructure, which gives clients better price-performance for stable, predictable workloads that do not need the elasticity of cloud.
How does 24/7 incident response work?
Alerts from your monitoring stack route to our NOC Slack channel and PagerDuty. The on-call engineer triages within 15 minutes for P1 incidents (service down, data pipeline broken, deployment failed in production). We remediate, document the fix, and post an incident summary. On the Growth track, you get a named engineer who owns follow-up.
We already have one DevOps engineer. How do we work together?
We operate as a force multiplier, not a replacement. Typical model: your engineer handles day-to-day feature deployments and is the point of contact for the development team. We handle on-call rotation, architecture decisions, IaC state management, and incident response. Your engineer stops being the single point of failure.
What is the minimum engagement length?
Month-to-month on every retainer. We do not require annual contracts. Most clients stay because the value is clear — not because of lock-in.
Talk to an engineer

Stop being the only person who understands your pipeline.

Talk to a ZenoCloud DevOps engineer about your setup. 30 minutes, no sales pitch, honest assessment of what you need.