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ZenoCloud
Policies and commitments

Legal documents.

The applicable signed agreement and order form control where they differ from a public page.

DocumentPurposeOpen
Terms of ServiceThe agreement governing use of ZenoCloud services.View document
Privacy PolicyHow personal information is collected, used and protected.View document
Service Level AgreementApplicability, uptime, response and service-credit terms.View document
Acceptable Use PolicyPermitted and prohibited use of ZenoCloud services.View document
Media creditsSources and ownership of third-party product imagery.View document
SLA and escalation matrixSeverity, incident context and escalation responsibilities.View document
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